Powerful Features for Salesforce Teams sign2.me
Native Integration & Security
100% Native Salesforce Architecture
Multi-Factor Authentication
Enterprise-Grade Encryption
Full Legal Compliance
Formulários Inteligentes com Hidden Tags
Apex APIs for Advanced Automation
Bulk Send & Auto-Reminders
Smart Forms with Dynamic Fields
Workflow Automation
Want to see sign2.me automate your contract workflow?
Branded Experience
Multi-Language Support
Custom Subdomain & White-Label Portal
Flexible Signature Options
Guided Signing Experience
Real-Time Status on Lightning Pages
Compliance Dashboards & Reports
Audit-Ready Decline Tracking
Granular Permission Controls
Visibility & Control
Frequently Asked Questions
What is an electronic signature?
An electronic signature (e-signature) is a digital method used to sign documents and confirm agreements online. It serves as a substitute for a handwritten signature and can be created by typing your name, drawing it, or uploading an image of your signature. E-signatures are legally recognized and commonly used to execute contracts, complete forms, and approve documents efficiently and securely.
Are electronic signatures and digital signatures the same?
No, they are different concepts.
An electronic signature is a broad term that refers to any electronic method used to indicate agreement, such as typing a name, drawing a signature, or clicking to accept terms.
A digital signature is a specialized form of electronic signature that relies on encryption technology and digital certificates. It validates the signer’s identity, ensures the document has not been altered, and provides non-repudiation. Digital signatures are typically required in highly regulated sectors such as healthcare, finance, and government.
What types of electronic signatures exist?
Under eIDAS, electronic signatures are categorized into three levels, each providing a different degree of security and legal assurance:
- Simple Electronic Signatures (SES): Commonly used for routine agreements, such as accepting terms and conditions or signing basic forms.
- Advanced Electronic Signatures (AES): Include identity verification measures and mechanisms to detect document tampering.
- Qualified Electronic Signatures (QES): Offer the highest level of legal reliability, supported by qualified certificates and third-party validation, along with strong non-repudiation safeguards.
sign2.me currently supports Advanced Electronic Signatures (AES).
Are signatures created in sign2.me legally enforceable?
Yes. Signatures generated through sign2.me are legally enforceable and align with major e-signature regulations, including the ESIGN Act, UETA, and eIDAS. Every completed document includes a comprehensive audit trail and identity verification elements that help support legal validity in most jurisdictions.
Why are sign2.me e-signatures considered secure?
sign2.me applies established security standards such as HTTPS encryption, unique document hash identifiers, and tamper-evident audit logs. The platform also aligns with ESIGN Act, UETA, and eIDAS requirements to ensure reliability and compliance.
How can I create my signature?
With sign2.me, you can generate your signature using multiple methods:
- Type your name and choose from styled fonts.
- Draw your signature using a mouse, stylus, or touchscreen.
- Upload a scanned image of your handwritten signature.
Can documents be signed in person or only remotely?
Currently, sign2.me supports remote signing only. Documents are sent to recipients via email for completion.
Can I sign documents on a mobile device?
Yes. sign2.me works through modern mobile browsers on both Android and iOS devices. You can access it using browsers such as Safari, Chrome, Edge, Firefox, Opera, and others.
How does sign2.me manage documents with multiple signers?
sign2.me allows you to assign multiple signers to a document and define a specific signing sequence if necessary. Each signer receives a notification when it is their turn to sign. All actions are recorded in a detailed audit trail. Signing roles and order can be configured during envelope setup.
How is signer identity verified?
Each signer is validated through their individual email address and a secure signer hash. The signing link is delivered directly to the recipient’s inbox to reduce unauthorized access. An email-based verification step is required before completing the signature process.
Do recipients need to create an account to sign?
No. Recipients can review and sign documents directly through a secure link sent by email. There is no requirement to create an account or log in.
Can I define deadlines or send reminders?
Yes. You can configure expiration dates and enable automated reminders for each document within the Envelope Settings during setup.
What happens once a document is fully signed?
After all required parties complete their signatures, the document is marked as finalized. Each participant receives an email containing the original file, the finalized PDF version, and the complete audit trail. Documents can be downloaded, duplicated, or managed at any time within Salesforce.
Is sign2.me GDPR/LGPD compliant?
Yes. sign2.me supports GDPR and LGPD requirements by enabling organizations to manage and safeguard personal data in accordance with EU and Brazilian data protection regulations. Features are available to support consent management, data access, and data deletion rights. All data is stored within Salesforce, which provides additional tools to assist with regulatory compliance.
Is sign2.me PCI compliant?
sign2.me does not directly process payment card data. However, the platform maintains strong security standards suitable for organizations operating in sensitive industries. For payment-related documentation, signatures are securely handled and supported by a verifiable audit trail for transparency.
Does sign2.me comply with the ESIGN Act?
Yes. sign2.me complies with the ESIGN Act (Electronic Signatures in Global and National Commerce Act), which establishes the legal validity of electronic signatures in the United States. Documents signed through sign2.me carry the same legal effect as handwritten signatures. The platform satisfies ESIGN requirements, including user consent, intent to sign, and secure execution processes.
Can I sign documents on a mobile device?
Yes. sign2.me works through modern mobile browsers on both Android and iOS devices. You can access it using browsers such as Safari, Chrome, Edge, Firefox, Opera, and others.
